User Guide for Issue / Work Item Templates for Jira
Description
Welcome to the official user guide for Issue / Work Item Templates for Jira by Achlys β your complete resource for getting started, configuring templates, and mastering the app.
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β¨ What is Issue Templates for Jira?
Issue Templates for Jira by Achlys helps teams standardize issue creation and improve consistency across Jira projects with reusable templates. Built entirely on Atlassian Forge, the app runs securely within Atlassian Cloud infrastructure β no external hosting, no external databases, no external APIs.
Key Capabilities
Create reusable templates for Summary and Description
Automatically apply templates during issue creation
Assign templates by Project + Issue Type or Project + Component
Import and export templates (JSON / CSV) for backup and migration
Admin-only template management with configurable permissions
Real-time description formatting with Jira-safe ADF conversion
Guide Contents
Explore each section of this guide to learn everything about the app:
Section | Description | Link |
|---|---|---|
πGetting Started | Install the app from Atlassian Marketplace, complete initial setup, and understand permissions & access. | |
π§©Templates | Learn how to create, format, and manage reusable templates for Summary and Description fields. | |
β‘ Auto Apply | Understand how templates are applied automatically during issue creation and the priority resolution logic. | |
π Permissions & Security | Review the Forge-based architecture, data storage model, and security practices. | |
Import & Export | Export templates as JSON or CSV for backups, migration, and environment sync. Import into other sites. |
β‘ Quick Start
Install the app from the Atlassian Marketplace (Marketplace Listing)
Open Jira β navigate to Apps β Issue Templates for Jira by Achlys
Create your first template with a Name, Summary, and Description
Assign the template to a Project + Issue Type or Project + Component
Create a new issue β your template will be applied automatically!
π Built on Atlassian Forge
This app is built entirely on Atlassian Forge and runs securely within Atlassian Cloud infrastructure. Your data never leaves Atlassian β no external servers, no third-party databases, no outside API calls. All templates, assignments, and settings are stored using the Forge Storage API.
Useful Links
Atlassian Marketplace Listing β View on Marketplace
Report an Issue or Request a Feature β Support Portal
Β© 2026 Achlys Β· Issue Templates for Jira Β· All rights reserved.